myeden

myeden is a health and wellness service which supports people who want to explore natural therapies to address a range of health issues and symptoms.  myeden helps people to connect with a network of doctors for telehealth consults and supports online ordering and prescription fulfilment for natural therapies with Australia-wide home delivery or pharmacy pick-up.

The myeden telehealth service operates Monday to Friday, 9am – 5pm AEST.  You can see doctor availability by logging into myeden and checking the booking calendar via the My Doctor tab. 

Prescription validation takes up to 1 business day.    Any delays to our standard validation time will be communicated via phone or email. 

You can expect your order to arrive within 3-7 business days.   This includes a 1-2 business day dispensing time for the pharmacy to dispense your medication, and 2-5 business day shipping time for StarTrack to deliver the order.    You can access your tracking details via the Order History tab in your myeden account. 

We are proud to be a market leader in providing compassionate access to eligible Australians.    You can find more information about our Compassionate Access to Care program via your myeden account.